General
How to Enter a request for Amazon FBA
As your company grows and you branch into more sales channels, it only makes sense to make your product available through Amazon. It is the largest ecommerce platform in the world and used by billions of people. Shipvine is prepared to help you sell ...
Sample Shipping Rates
Sample Shipping Rates Shipvine focuses on small lightweight shipping within the United States and worldwide. We offer a large range of services from UPS, FedEx, DHL, and USPS. Below are sample rates from our most popular shipping methods. Note that ...
What is the "Shipment Hold" feature in Shipvine Logistics?
When you're shipping e-commerce orders to regular customers (also known as "B2C" or "retail" customers), your shipping prices that you define in your e-commerce store are typically based on monthly averages, or you offer free shipping and absorb the ...
What does the "Fulfillment Requests Queued Limit" metric on the Shipvine Logistics dashboard mean?
The Shipvine Terms and Conditions state that the same-day shipping guarantee for low-volume fulfillment requests (orders) submitted by noon Eastern is suspended if you send us more than 4 times your daily average order volume. If you send more than ...
What does the "Fulfillment Requests Daily Average" metric on the Shipvine Logistics dashboard mean?
The "Fulfillment Requests Daily Average" metric is a 90-day moving average of the number of fulfillment requests (orders) that you've sent to us each day. The moving average smooths out short-term fluctuations in the number of orders you send each ...
What is the Cancel Date on a fulfillment request?
The system will automatically cancel any fulfillment requests that haven't shipped by the Cancel Date. For most fulfillment requests in the system, this value isn't set, and you can ignore it. The field is useful when shipping large wholesale orders ...
What is the Ship By date on a fulfillment request?
The Ship By date is the end of your shipping window; it's the date by which Shipvine should physically ship your fulfillment request. The earliest date allowed for the Ship By date is calculated by an algorithm looks at the Received At date and ...
What is the Start Ship date on a fulfillment request?
The Start Ship date on a fulfillment request is the start of your shipping window; it's the earliest date that you'll allow Shipvine to ship your order. For most orders in the system, the Start Ship date is the same day as or next business day after ...
What is the Received At date on a fulfillment request?
The Received At date on a fulfillment request shows the date and time at which Shipvine Logistics accepted your sales order for fulfillment, passing all validation checks. This date is used for calculating the earliest allowed value for the Ship By ...
How I manually ship an order through Shipvine Logistics?
Need to ship an order, but don't want to go through an e-commerce system? Or, just ready to ship your first order via Shipvine? We'll walk you through it. Shipvine Lingo First, let's get some Shipvine lingo out of the way: (You can read more about ...
What do the shipping method codes mean?
A carrier method or service is the mechanism by which one of your orders actually ships, such as USPS First-Class Package Service or UPS Ground. In Shipvine Logistics, a shipping method or profile is a suite of underlying carrier methods that the ...