What is the Cancel Date on a fulfillment request?

What is the Cancel Date on a fulfillment request?

The system will automatically cancel any fulfillment requests that haven't shipped by the Cancel Date. For most fulfillment requests in the system, this value isn't set, and you can ignore it.

The field is useful when shipping large wholesale orders to department stores that typically have strict shipping windows. In this case, the Cancel Date represents the date after which the customer absolutely will not accept the order. It's usually a few days after the end of the shipping window.

In other words,
  • set Start Ship to the beginning of your customer's shipping window
  • set Ship By to the end of your customer's shipping window (but note that Shipvine will enforce an earliest allowed value for the Ship By date, so if you don't notify us about a large order until the last second, you'll be out of luck)
  • set Cancel Date to the last day that your customer will allow the order to ship with penalty

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