What does the "Fulfillment Requests Queued Limit" metric on the Shipvine Logistics dashboard mean?

What does the "Fulfillment Requests Queued Limit" metric on the Shipvine Logistics dashboard mean?

The Shipvine Terms and Conditions state that the same-day shipping guarantee for low-volume fulfillment requests (orders) submitted by noon Eastern is suspended if you send us more than 4 times your daily average order volume. If you send more than this amount, then the system will start backing out the Ship By date on newly-received fulfillment requests until the queue of open fulfillment requests for your merchant account starts getting under control.

In other words, Shipvine will try to ship all of your orders as quickly as possible (we're not backing out the Start Ship date on the fulfillment request), but we simply can't guarantee it during high-traffic spikes, especially if multiple merchants are spiking at the same time. 

During the month of December, Shipvine increases the allowed multiplier to 5 times instead of 4 times your daily average order volume. Additionally, for new merchants or for small merchants, a floor of 25 fulfillment requests is provided. 

    • Related Articles

    • What does the "Fulfillment Requests Daily Average" metric on the Shipvine Logistics dashboard mean?

      The "Fulfillment Requests Daily Average" metric is a 90-day moving average of the number of fulfillment requests (orders) that you've sent to us each day. The moving average smooths out short-term fluctuations in the number of orders you send each ...

    • Reports provided by Shipvine

      This article applies to our legacy Shipvine Logistics portal and is not valid for our modern Shipvine Client Portal. Shipvine provides a wide array of reports that will compliment reporting from your e-commerce and/or other order management platform. ...

    • Integrating with Shipvine using EDI

      What integration methods can I use with Shipvine? There are three ways to integrate your platform (i.e., get orders into and get tracking information and inventory numbers out of) Shipvine. Shipvine Sync Shipvine offers dozens of Shipvine-maintained, ...

    • What is a fulfillment request?

      This article applies to our legacy Shipvine Logistics portal and is not valid for our modern Shipvine Client Portal. The main object of interest in the Shipvine Logistics system is the fulfillment request. The reason we use this term instead of ...

    • Logistics API: Fulfillment Requests

      Resource #1 https://api.warehousefs.com/public/v1/fulfillment-requests The fulfillment requests resource allows the merchant to search for the Shipvine identifier assigned to requests for a given merchant identifier. GET Request Query Parameters The ...