How to request expedited service on an inbound shipment

How to request expedited service on an inbound shipment

Alert
This article applies to our legacy Shipvine Logistics portal. This feature as of Oct 1, 2024 does not currently exist in the new Shipvine Client Portal. Clients must switch to the old portal until this feature is added to the new portal. 


To request expedited service on an inbound shipment , you will need to create an expedited service request via our Logistics website. To do so,
  1. Go to  https://logistics.shipvine.com/inbounds/list  and navigate toward the inbound shipment that you need us to work on. 

  2. Click the "View" button on the row for that inbound shipment.
  3. Press the "Request Expedited Service" button. A dialog box will be displayed with the calculated price. The price is based on current system demand and the size of the inbound shipment.

  4. Check the box indicating that you understand the process, and then press the blue "Request Expedited Service" button. We'll be notified immediately of your request via multiple channels and will begin to process it as soon as possible.