Set Pre-order Quantity

To set a pre-order quantity in our system edit the SKU in question and change the pre-order quantity to the desired number:

When this number is set we will report to Shopify the quantity on hand plus the pre-order quantity as available inventory. Shopify will track the number of units sold.

Please note a few things:

1. It is very important that once the inventory is physically received you go back and set the pre-order quantity to zero. This will not happen automatically. Otherwise once we start checking in the inbound shipment you will run the risk of over selling.

2. Any order submitted to us which has a SKU with zero inventory on hand will go to candidate request. This includes orders that also have in stock SKUs. You can manage candidate requests as normal and if you want to split in stock items and pre-order items from each other the candidate request will have an option available to do that called Split. This is done manually on a per order basis and is not automatic.

Clicking the split option will push any in stock items to their own fulfillment request and leave any items unavailable in candidate request. After the inbound shipment is received and checked in you can revalidate you candidate requests either on a per CR level using the option at the bottom of the page of each CR or do all of them using the revalidate all button found at the bottom of the candidate request list page.

• Related Articles

• How to set up Shopify to work with Shipvine

  This article applies to our legacy Shipvine Logistics portal and is not valid for our modern Shipvine Client Portal. It's easy to set up Shipvine to pull orders from your Shopify e-commerce store. We'll write back the tracking number and ...

• Add Insert to order

  This article applies to our legacy Shipvine Logistics portal and is not valid for our modern Shipvine Client Portal. Do you need to add an existing insert to one of your orders? Follow these simple steps: 1. Select the candidate request you wish to ...

• How do I set up two-factor authentication?

  Enabling two-factor authentication greatly increases the security of your Shipvine account and is required for account owners to be able to manage other users. It works by requiring you to enter a constantly-changing code from an app on your ...

• How I manually ship an order through Shipvine Logistics?

  Need to ship an order, but don't want to go through an e-commerce system? Or, just ready to ship your first order via Shipvine? We'll walk you through it. Shipvine Lingo First, let's get some Shipvine lingo out of the way: (You can read more about ...

• Reports provided by Shipvine

  This article applies to our legacy Shipvine Logistics portal and is not valid for our modern Shipvine Client Portal. Shipvine provides a wide array of reports that will compliment reporting from your e-commerce and/or other order management platform. ...