How can I force a resync of inventory to my online store?

How can I force a resync of inventory to my online store?

Many Shipvine integrations such as Shopify or Amazon MWS support inventory sync, where Shipvine will push down its inventory numbers to your online store. To support frequent inventory updates and to prevent very long inventory sync times due to API rate limiting (some of our customers have tens of thousands of items/SKUs), Shipvine only pushes down an inventory number if the inventory record has changed at Shipvine.

In a normal workflow, that's just fine. But sometimes you might accidentally do something out of order, such as an item being received at Shipvine, and then you create the item on your online store afterward. Shipvine will have already attempted to push down the inventory number for that item, seen that it didn't work, and see no reason to try it again until the record changes.

To force Shipvine to resync items,

1. Point your web browser to the Shipvine Logistics catalog at https://logistics.shipvine.com/catalog/show

2. Search or browse for the item that you'd like to update by typing its SKU or name into the Search box, and then press enter:


3. Click on the Item Group row (the bold row) that is the parent of the item or items that you'd like to resync, and then click its "View" button:



4. Click the "Resync" button:



5. A confirmation page displays. Finally, click the green "Resync" button:



This action will cause Shipvine Sync to push down the inventory numbers for the items contained within that item group the next time it runs, which is usually every 15 minutes.

    • Related Articles

    • Logistics API: Inventory

      Resource https://api.warehousefs.com/public/v1/inventory The inventory resource represents a "collection" of all of the current inventories recorded in the Shipvine Logistics system. Merchants can extract information about their stock levels by ...

    • How do I integrate my WooCommerce store with Shipvine?

      Shipvine has integrated with the WooCommerce plugin for Wordpress as a third-party logistics provider (3PL). When the integration is set up, you'll be able to transmit orders to Shipvine for fulfillment by updating them to the "processing" status in ...

    • Terms and Conditions

      See the attached PDF document for the current Shipvine Terms and Conditions.

    • How to set up Shopify to work with Shipvine

      This article applies to our legacy Shipvine Logistics portal and is not valid for our modern Shipvine Client Portal. It's easy to set up Shipvine to pull orders from your Shopify e-commerce store. We'll write back the tracking number and ...

    • Integrating with Shipvine using EDI

      What integration methods can I use with Shipvine? There are three ways to integrate your platform (i.e., get orders into and get tracking information and inventory numbers out of) Shipvine. Shipvine Sync Shipvine offers dozens of Shipvine-maintained, ...