Do you need to add an existing insert to one of your orders? Follow these simple steps:
1. Select the candidate request you wish to add the insert to, if the order is a fulfillment request you will need to cancel the request to make it a candidate request again. Once you've selected your candidate request click the edit button found at the bottom of the candidate request page.
2. Scroll down to the Inserts section of the edit page, which is found under the line items and click the add insert button.
3. Enter then name of the insert you wish to add in the Insert Merchant Identifier field and quantity in the quantity field. If you are unsure of your insert name you can find a list of all your inserts here: https://logistics.shipvine.com/inserts/list
4. If the insert applies only to a specific item in the order enter the Item Merchant Identifier in the field. This is typically an advanced option in which the insert corresponds to a specific action that applies to the specific item and for most inserts this field can be left blank.
What are inserts?
An insert is something that's sometimes included with your shipment but isn't convenient or practical to barcode, track, and pick as a regular, inventoried item in the Shipvine Logistics catalog. Examples of inserts are flyers, cards, catalogs, tote ...
How I manually ship an order through Shipvine Logistics?
Need to ship an order, but don't want to go through an e-commerce system? Or, just ready to ship your first order via Shipvine? We'll walk you through it. Shipvine Lingo First, let's get some Shipvine lingo out of the way: (You can read more about ...
What does the "Fulfillment Requests Queued Limit" metric on the Shipvine Logistics dashboard mean?
The Shipvine Terms and Conditions state that the same-day shipping guarantee for low-volume fulfillment requests (orders) submitted by noon Eastern is suspended if you send us more than 4 times your daily average order volume. If you send more than ...
What is the Auto Fulfill Delay?
Most Shipvine customers use one of our integrations or the Logistics API to submit orders from their e-commerce platform into our system. When Shipvine receives an order from you (known as an "API Submission"), then Shipvine runs through a series of ...
How can I force a resync of inventory to my online store?
Many Shipvine integrations such as Shopify or Amazon MWS support inventory sync, where Shipvine will push down its inventory numbers to your online store. To support frequent inventory updates and to prevent very long inventory sync times due to API ...